REFUND, RESCHEDULE & CANCELLATION POLICY
Secure Your Investment in Training with Confidence at Saddle River Range
At Saddle River Range, we understand that your time is valuable and flexibility is key. That's why we've streamlined our cancellation and rescheduling policy to ensure you can book your training courses with peace of mind. Flexible
Refund Policy Need to cancel?
No problem. Simply submit your refund request via email to our dedicated Training Coordinator at [email protected] following these guidelines: - For a full refund, cancel no later than 72 hours before your scheduled course. - If you cancel within 48 hours of the course date, while a cash refund isn't possible, we offer a one-time class rescheduling opportunity. Be sure to reschedule within 4 months to avoid forfeiting your course fee. - Please note:
Refund requests by phone or voicemail are not accepted.
Missed the deadline?
Emails received after the class start are not eligible for refunds or rescheduling. Likewise, failure to attend without notice or cancellations made less than 24 hours in advance will result in forfeiture of the fee without options for refund or credit.
Effortless Rescheduling
Change of plans?
Reschedule easily with these steps: - Email us at [email protected]. - Attach the original email confirmation (not the reminder) or if purchased in-store without an online confirmation, simply select a new date/time from our website offerings. - Remember: Each course can be rescheduled once within 4 months from the original date and cannot be refunded. Attendee substitutions are welcome anytime—just let us know!
Cancellations Made Simple To cancel your enrollment:
- Email our Training Coordinator at [email protected] with your original email confirmation attached.
- In-store purchasers without an email confirmation should still reach out via email to initiate cancellation.
Please note that while you can cancel rescheduled courses, they are not eligible for refunds or further rescheduling. Trust in Our Commitment Saddle River Range may need to cancel or postpone classes occasionally due to weather or unforeseen circumstances. Rest assured that in such events, you're entitled to a full refund. And if we ever have to cancel a class you're enrolled in, we'll proactively reach out using the contact information provided during registration—so always check your inbox! We prioritize making sure that every aspect of your experience is as seamless as possible—even when life happens.
Book your next training session with confidence knowing that Saddle River Range has got you covered every step of the way!