Privacy Policy

Overview

Saddle River Range LLC ("we," "us," or "our") operates saddleriverrange.com and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

We may collect the following types of information:

• Personal identification information — name, email address, phone number, mailing address
• Payment information — credit/debit card details processed through secure third-party payment processors
• Membership information — membership tier, purchase history, usage records
• Training records — class registrations, completions, certifications
• Waiver and liability information — digital waivers signed through SmartWaiver
• Website usage data — IP address, browser type, pages visited, time spent on site via cookies and analytics tools
• Communications — emails, form submissions, and other messages you send us

How We Use Your Information

We use the information we collect to:

• Process transactions and manage your membership or class registrations
• Send transactional emails including receipts, confirmations, and reminders
• Send marketing communications — you may opt out at any time
• Improve our website, services, and customer experience
• Comply with federal and state legal requirements including ATF regulations for firearms transfers
• Respond to your inquiries and provide customer support
• Enforce our range rules, policies, and terms of service
• Prevent fraud and ensure the safety of our facility and staff

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers — third-party vendors who assist with payment processing, booking (RangeWorks), waivers (SmartWaiver), email marketing, and website hosting
• Law enforcement and regulatory agencies — when required by law, including ATF reporting requirements for FFL transfers
• Business transfers — in the event of a merger, acquisition, or sale of our business assets

All third-party service providers are contractually required to protect your information and use it only for the services they provide to us.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies — required for basic site functionality including age verification
• Analytics cookies — Google Analytics to understand how visitors use our site
• Marketing cookies — used to deliver relevant advertising on third-party platforms

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Age Verification

Our website requires visitors to confirm they are 21 years of age or older to access certain content, in compliance with federal and state firearms regulations. We use a cookie-based age verification system. We do not store or transmit your date of birth.

Data Security

We implement industry-standard security measures to protect your personal information including SSL encryption, secure payment processing through PCI-compliant processors, and restricted access to personal data within our organization.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. ATF-required firearms transfer records are retained in accordance with federal law. Membership and training records are retained for the duration of your relationship with us and for a reasonable period thereafter.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
• Request a copy of your personal data in a portable format

To exercise any of these rights, contact us at info@saddleriverrange.com.

SMS Policy

If you opt in to receive SMS communications from Saddle River Range, you agree to receive text messages regarding your membership, classes, promotions, and range updates. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at 936-271-2620.

We do not share your mobile number with third parties for their marketing purposes.

Third-Party Links

Our website may contain links to third-party websites including RangeWorks, SmartWaiver, and our online store. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.