REFUND, RESCHEDULE & CANCELLATION POLICY

REFUND, RESCHEDULE & CANCELLATION POLICY

REFUND

Refund requests must be made via email to the Training Coordinator at training@saddleriverrange.com and must fit within the guidelines below:

  • For full refund, registrants must cancel at least 72 hours before the course.
  • Cancellations received within 48 hours of the course date will not receive a cash refund. Instead, a one-time class rescheduling can be made. A rescheduled course must occur within 4 months from original course date. All course fees are forfeited by the registrant if a replacement course has not been attended within the 4-month period.
  • Rescheduled courses are not eligible for a refund.

Failure to attend the course, or cancellations less than 48 hours in advance, will result in no refund, credit of the course fee, or rescheduling.

RESCHEDULE

To reschedule your course, please contact the Training Coordinator at training@saddleriverrange.com with the following information:

  • Attach the original email confirmation for the course (NOT THE CLASS REMINDER) that requires reschedule, AND
  • The date and time of your requested reschedule.

Courses can only be rescheduled one-time and must occur within a 4-month period from the original course date, and are non-refundable.

Attendee substitutions may be made at any time.

CANCELLATIONS

To cancel your course, please contact the Training Coordinator at training@saddleriverrange.com and attach the original email confirmation for the course you wish to cancel.

Courses that have been rescheduled can be cancelled, but are not eligible for refunds or rescheduling.

Saddle River Range reserves the right to cancel or reschedule classes at any time.

IF we cancel or reschedule a class due to weather or circumstances beyond our control, you are entitled to a full refund.

IF Saddle River Range cancels a class in which you are enrolled, you will be contacted at the email address you used to register.

Please be sure to provide a valid email address and check your email before class.